Registrar of Community Housing

The NSW community housing regulatory system

The Registrar is a statutory appointment under section 10 of the Community Housing CHPs (Adoption of National Law) Act 2012 (NSW), referred to as the National Law. The Registrar reports directly to the Minister for Department of Communities and Justice (DCJ) and registers CHPs based on guidelines set by government.

The Registrar is responsible for administering the National Regulatory System for Community Housing (NRSCH) in New South Wales (NSW). The Registrar also administers the New South Wales Local Scheme (NSWLS). The National Regulatory Code requires CHPs to be well-governed, financially viable and to perform in compliance with standards to deliver quality housing services.

Click here to read more about the Registrar and the NSW regulatory system.

The Sector we Regulate

As at 30 June 2019, the Registrar regulated 155 CHPs who managed over 47,000 properties, this included assets held in NSW and assets in other states managed by CHPs with primary jurisdiction NSW. The NSW Registrar also monitors the performance of Tasmania and Northern Territory registered CHPs on behalf of those governments Registrars. This report does not include providers or assets in Northern Territory or Tasmania nor is not reflective of performance of providers in Tasmania and Northern Territory.

As at 30 June 2019 there were:

  • 22 Tier 1 CHPs
  • 12 Tier 2 CHPs
  • 121 Tier 3 CHPs

NSW Tier 1 and 2 registered CHPs are those operating at a larger scale of property and tenancy management. They are most often large scale housing CHPs who have asset procurement and development functions (and the ability to grow social and affordable housing supply through construction, purchase or acquisition) and/or complex tenancy and property management functions that operate at scale.

Tier 1 and 2 CHPs account for 22% of social and affordable housing CHPs with primary jurisdiction in NSW but manage and/or own over 95% of the entire NSW community housing Sector assets.

This report contains performance data for NSW Tier 1 and 2 CHPs only.

Registration and Compliance

From 2014 (when the NRSCH commenced) to June 2019, the total number of registered CHPs has increased from 13 to 155. In earlier years of the scheme the increase can be attributed to the transition and take up of the scheme. The last two years (2017 -2019) have seen the Sector grow by 10 extra CHPs.

In the last year, 13 new companies entered the scheme and five companies exited the scheme. Most of the new registrations were in the Tier 3 Sector which can be attributed to government policy and program changes and funding requirements.

The increase in CHPs has not impacted the Tier 1 and 2 Sector. There seems to be ongoing stability within the Tier 1 and 2 Sector with only two new registrations in the 1 and 2 Tiers (one in each) in the last three years and only two Tier changes; one went from a Tier 2 to a Tier 1 and another from a Tier 3 to Tier 2.

The 2018/19 financial year saw the largest number of cancellations since the inception of NRSCH; a total of six CHPs, all in the Tier 3 Sector. Five applied to have their registration cancelled for business purposes. One had their registration forcibly cancelled. (Noting this decision remains subject to appeal as at 30 June 2019).

Registered CHPs by Tier, Primary Jurisdiction NSW as at 30 June each year