Guidance

The NRSCH website provides guidance and policies developed to support community housing providers (CHPs) seeking registration or undertaking a compliance assessment under the National Regulatory System for Community Housing.

In addition, the NSW Registrar may, on occasion, provide guidance which is relevant to CHPs operating within the NSW jurisdiction.

Factsheets

• Factsheet - Community Housing Assets Definition
• Factsheet - Changes to Accounting Standards

Compliance Assessment Guidance Notes2019/20

• Complaints and Appeals
• Property Inspections

2018/19

• Membership of Community Housing Providers
• Conflict of Interest Management
• Managing risks associated with the winding down of NRAS incentives

2017/18

• Use of Section 85 of the Residential Tenancies Act 2010 (NSW)
• Accessible information for tenants and applicants
• Business and financial capacity
• Property Utilisation Reporting
• Tenant satisfaction with maintenance and repairs